Remote Medical Assistant – Telehealth

Pay, Benefits, and Work Arrangement

Base salary: $40,000 – $85,000+
Location: Remote
Employment: Full Time
Work arrangement: Remote within approved U.S. locations. Core hours, equipment, travel, and any in-person meetings will be confirmed before interview.

• Medical, dental, and vision insurance options.
• Paid time off and paid company holidays.
• Employer-supported retirement plan.
• Licensure, credentialing, malpractice coverage, and CME or CE support where applicable.
• Productivity, quality, sign-on, or retention incentive potential depending on the employer and role.
• Final eligibility, plan design, and incentive terms are confirmed with the employer before interview.

An employer represented by Hire Innovative is seeking a Remote Medical Assistant – Telehealth for a U.S.-based remote team. The position needs someone who can prepare virtual visits, collect accurate patient information, and keep follow-up moving after the clinician leaves the call. Candidates invited to speak with Hire Innovative will receive the available employer, team, and interview details before deciding whether to proceed.

About the Role

The role combines patient contact with an organized remote schedule and direct support for clinicians delivering virtual care. Day to day, the person in this position will prepare virtual visits, collect accurate patient information, and keep follow-up moving after the clinician leaves the call. The employer will confirm permitted work locations, core collaboration hours, travel, equipment, and performance expectations before formal interviews begin. During interviews, candidates can ask directly about reporting lines, workload, performance measures, and the reason for the opening.

Responsibilities

• Complete pre-visit outreach, medication reconciliation, history updates, and record collection.
• Confirm technology readiness and help patients enter virtual visits successfully.
• Process orders, referrals, forms, scheduling requests, and follow-up tasks under approved workflows.
• Route clinical questions and urgent symptoms promptly to licensed staff.
• Build dependable working relationships with patients, providers, and support staff while meeting documentation and safety standards.

Required Qualifications

• Medical Assistant training or certification preferred, with experience in an ambulatory or telehealth setting.
• Confident patient communication by phone, portal, and video.
• Accurate electronic-health-record and protected-information handling.
• Ability to work independently while staying within the Medical Assistant scope.
• Ability to use feedback, work effectively with supervision, and take on greater ownership as proficiency grows.

Preferred Qualifications

• Experience in a comparable care setting or patient population.
• Current role-specific certifications and familiarity with modern clinical documentation systems.
• Examples of work completed directly, including the tools, matters, patients, projects, or decisions involved.

How to Apply

Submit a current resume through the form on this page. A cover letter is optional. Hire Innovative reviews each application for role alignment and contacts candidates whose background matches the opening. Your resume and identifying information will not be sent to the employer without your consent.