Scheduling Coordinator – Jacksonville, FL

Pay, Benefits, and Work Arrangement

Base salary: $40,000 – $85,000+
Location: Jacksonville, FL
Employment: Full Time
Work arrangement: On-site or hybrid in Jacksonville, FL. The exact schedule and any travel requirements will be confirmed before interview.

• Medical, dental, and vision insurance options.
• Paid time off and paid company holidays.
• Employer-supported retirement plan.
• Professional-development and role-specific expense support where applicable.
• Annual or performance incentive potential depending on the employer and position.
• Final eligibility, plan design, and incentive terms are confirmed with the employer before interview.

A confidential patient-access team has engaged Hire Innovative to identify a Scheduling Coordinator in Jacksonville, FL. The hiring need is focused on someone who can help patients reach the right service while keeping calendars, referrals, records, and follow-up organized. The employer name and complete position details will be shared with candidates selected for an initial conversation.

About the Role

The best fit offers practical staffing, useful scheduling systems, and clear escalation paths so the coordinator can help patients instead of only managing volume. Day to day, the person in this position will help patients reach the right service while keeping calendars, referrals, records, and follow-up organized. The team wants a candidate who can contribute without unnecessary ramp time and who sees a long-term fit in the Jacksonville market. During interviews, candidates can ask directly about reporting lines, workload, performance measures, and the reason for the opening.

Responsibilities

• Schedule, reschedule, and confirm visits while following provider and service rules.
• Collect accurate patient, referral, insurance, and authorization information.
• Explain preparation, arrival, and follow-up instructions clearly.
• Escalate urgent or complex requests and keep work queues current.
• Use accurate data and clear communication to improve service, access, financial performance, or team execution.

Required Qualifications

• Patient scheduling, medical office, call-center, referral, or access experience.
• Accurate data entry and confident phone communication.
• Ability to manage interruptions without losing follow-up details.
• Professional handling of protected health information and sensitive conversations.
• Ability to manage priorities independently and communicate early when a decision or resource is needed.

Preferred Qualifications

• Experience in a regulated healthcare organization or provider environment.
• Comfort with the reporting, workflow, or technology systems used by the function.

How to Apply

Use the application form to submit your current resume; a cover letter is optional. Hire Innovative will review the application and contact qualified candidates about the employer and next steps. Your information is not shared with the employer without your consent.