Scheduling Coordinator – New York, NY

Pay, Benefits, and Work Arrangement

Base salary: $45,000 – $100,000+
Location: New York, NY
Employment: Full Time
Work arrangement: On-site or hybrid in New York, NY. The exact schedule and any travel requirements will be confirmed before interview.

• Medical, dental, and vision insurance options.
• Paid time off and paid company holidays.
• Employer-supported retirement plan.
• Professional-development and role-specific expense support where applicable.
• Annual or performance incentive potential depending on the employer and position.
• Final eligibility, plan design, and incentive terms are confirmed with the employer before interview.

A confidential patient-access team has engaged Hire Innovative to identify a Scheduling Coordinator in New York, NY. The hiring need is focused on someone who can help patients reach the right service while keeping calendars, referrals, records, and follow-up organized. Because this is a confidential search, the employer identity and remaining role details are provided during the first qualified conversation.

About the Role

The best fit offers practical staffing, useful scheduling systems, and clear escalation paths so the coordinator can help patients instead of only managing volume. Day to day, the person in this position will help patients reach the right service while keeping calendars, referrals, records, and follow-up organized. The team needs someone who can handle a fast interview process, communicate directly, and evaluate the opportunity against New York compensation and commute realities. Candidates will receive clear information about team structure, expected workload, and how success is measured.

Responsibilities

• Schedule, reschedule, and confirm visits while following provider and service rules.
• Collect accurate patient, referral, insurance, and authorization information.
• Explain preparation, arrival, and follow-up instructions clearly.
• Escalate urgent or complex requests and keep work queues current.
• Use accurate data and clear communication to improve service, access, financial performance, or team execution.

Required Qualifications

• Patient scheduling, medical office, call-center, referral, or access experience.
• Accurate data entry and confident phone communication.
• Ability to manage interruptions without losing follow-up details.
• Professional handling of protected health information and sensitive conversations.
• Ability to manage priorities independently and communicate early when a decision or resource is needed.

Preferred Qualifications

• Experience in a regulated healthcare organization or provider environment.
• Comfort with the reporting, workflow, or technology systems used by the function.

How to Apply

Send your current resume through the form below. A cover letter is optional. Candidates whose experience matches the opening will hear from Hire Innovative about the employer, timing, and interview process. We do not submit your resume without your consent.