Scheduling Coordinator – Phoenix, AZ

Pay, Benefits, and Work Arrangement

Base salary: $40,000 – $85,000+
Location: Phoenix, AZ
Employment: Full Time
Work arrangement: On-site or hybrid in Phoenix, AZ. The exact schedule and any travel requirements will be confirmed before interview.

• Medical, dental, and vision insurance options.
• Paid time off and paid company holidays.
• Employer-supported retirement plan.
• Professional-development and role-specific expense support where applicable.
• Annual or performance incentive potential depending on the employer and position.
• Final eligibility, plan design, and incentive terms are confirmed with the employer before interview.

Hire Innovative is recruiting a Scheduling Coordinator in Phoenix, AZ for a confidential patient-access team. The role centers on the ability to help patients reach the right service while keeping calendars, referrals, records, and follow-up organized. Qualified applicants can review the employer, team structure, and interview process with Hire Innovative before authorizing a submission.

About the Role

The best fit offers practical staffing, useful scheduling systems, and clear escalation paths so the coordinator can help patients instead of only managing volume. Day to day, the person in this position will help patients reach the right service while keeping calendars, referrals, records, and follow-up organized. The Phoenix market rewards a clear offer, a responsive interview process, and realistic expectations about schedule, growth, and day-to-day responsibility. During interviews, candidates can ask directly about reporting lines, workload, performance measures, and the reason for the opening.

Responsibilities

• Schedule, reschedule, and confirm visits while following provider and service rules.
• Collect accurate patient, referral, insurance, and authorization information.
• Explain preparation, arrival, and follow-up instructions clearly.
• Escalate urgent or complex requests and keep work queues current.
• Use accurate data and clear communication to improve service, access, financial performance, or team execution.

Required Qualifications

• Patient scheduling, medical office, call-center, referral, or access experience.
• Accurate data entry and confident phone communication.
• Ability to manage interruptions without losing follow-up details.
• Professional handling of protected health information and sensitive conversations.
• Ability to manage priorities independently and communicate early when a decision or resource is needed.

Preferred Qualifications

• Experience in a regulated healthcare organization or provider environment.
• Comfort with the reporting, workflow, or technology systems used by the function.

How to Apply

Apply through the form with a current resume. A cover letter is optional. If your experience aligns with the position, Hire Innovative will contact you to discuss the confidential details. We will not send your resume or identifying information to the employer without your consent.